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Shipping Information
* YanwoPuer ships its products to customers virtually anywhere in the world via major Courier Service Agents (EMS, DHL, UPS, Fedex, and more in the future)
Delivery Lead Time
Once your order has been confirmed, it will be shipped within 4-6 business days. However, it’s hard to predict the exact timing of international delivery, but you will receive an email as soon as the item has left us. Most products generally take between 2 and 3 weeks for delivery, from the time you receive the order confirmation email but the actual delivery time is dependent on various factors.
Checking the Status of Your Order
Login your account, you can view the Order History in the "My Account" member area. Make sure your Logout at the end of each session!
Freight Charges
Good News! Currently, YanwoPuer is subsidizing the freight charges (partially) for worldwide deliveries.
Taxes and Duty
Most countries do not charge taxes or duty on single items shipped to individuals. However, you will be responsible for any duty or taxes imposed by your country's authorities. If they do occur, you might want to check your country’s policy.
Banned Products
YanwoPuer cannot keep track of what is banned in every country. Please check the restrictions of your own country and do not order anything that might be confiscated. We cannot be responsible for such an event.
Products to be shipped from Malaysia
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Paying for Your Purchase
* YanwoPuer accepts major Credit Cards (Visa and MasterCard), major E-Currencies (PayPal and E-Gold), Wire Transfer and HSBC Online Banking.
You pay the order amount from your PayPal account to admin@yanwopuer.com (The Yanwo Puer Shop) directly, and Contact Us upon successful transaction. Thank you for shopping with us.
Click here to learn more about our Online Payment Gateways
* Credit card transactions through YanwoPuer are secure, because we use a Secure Socket Layer (SSL) protocol which meets the four security requirements of authentication, encryption, integrity, and non-repudiation. For maximum security, we never store credit card numbers in our system.
Register a free account with YanwoPuer makes you eligible for YanwoPuer’s Refer a Friend Affiliate Program – and a potential unlimited incomes! At YanwoPuer, our success is defined by the great relationships we have with our customers. YanwoPuer has always enjoyed word-of-mouth success. This is because our customers want to pass along the benefits of high quality products at the best possible pricing anywhere.
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YanwoPuer's high-quality swiftlet or swallow edible bird's nests are harvested from pristine and sustainable natural habitats in Indonesia, Eastern Sabah and Sarawak (known as wild or cave bird's nest), which have been cleaned and processed meticulously (100% Pure and Satisfactory Policy!) to bring you only the best!
Indonesian bird nest in cup shape, red in color, white or golden are among the most popular in China, Hong Kong, Taiwan, Singapore and Malaysia markets.
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